Job Description

Spotlight Recruitment Solutions Ltd, on behalf of our client in the ICT sector, is seeking dynamic and results-driven Key Account Managers with a strong background in ICT sales and business development.The ideal candidate will be passionate about technology, highly skilled in building long-term client relationships, and motivated to deliver value through innovative ICT solutions.

Responsibilities and Duties

• Identify, develop, and close new business opportunities through direct sales channels.
• Manage and grow relationships with existing key accounts to maximize customer satisfaction and retention.
• Represent leading OEM vendors including Dell, HP, Cisco, Microsoft, Sage, VMware, Symantec, Avaya, Veeam, Oracle, Eaton, and APC.
• Prepare and submit proposals, bids, and responses to Requests for Proposals (RFPs) in line with customer requirements.
• Participate in business pitches and ensure successful onboarding of new clients.
• Achieve or exceed assigned sales targets and KPIs on a monthly, quarterly, and annual basis.
• Serve as the primary liaison between clients and internal departments to ensure seamless delivery of products and services.
• Conduct regular client meetings to review account performance, identify emerging needs, and propose appropriate ICT solutions.
• Monitor market trends, competitor activities, and OEM updates to maintain a competitive advantage.
• Maintain accurate and up-to-date records of all sales activities and client interactions in the CRM system.

Required Skills

• Marketing Strategy
• Brand Management
• Team Management
• Communication

Qualifications

• Bachelor’s Degree or Diploma in Information Technology or a related field.
• Minimum of 3 years’ experience in a sales or pre-sales role within the ICT industry.
• Proven track record in selling servers, storage, and cybersecurity solutions to corporate clients.
• Technical Knowledge Strong understanding of the ICT landscape, with hands-on familiarity in: Servers (HPE, Dell, Lenovo) Storage (NetApp, Dell EMC, HPE) Cybersecurity (Cisco, Fortinet, Palo Alto, Sophos)